Service Team

Contact the Houston Service Department

Service Hotline: (281) 869-5925

Contact the Canadian Service Department

Phone: (780) 986-2079

For all after hours calls, call the service hotline (281) 869-5925 or email

For all field service requests: Tadano & Demag Service Request Form


Service Team

Hideki Matsuoka

Customer Support Deputy GM

Kevin Carmichael

South East Service Section Manager

Ryan Chapman

Service Manager
John Service Manager

John Seisser

Warranty Manager
Omar Service Engineer

Omar Rodriguez

Central/West Coast Service Section Manager

Clayton Mooney

Senior Service Engineer

Scott Hartley

North East Service Section Manager


Service Team

Kyle Saunders

Service Section Manager

Tsuyoshi Okawa

Technical Advisor
Trevor Service Engineer

Trevor Benedictson

Service Technician
Louis Canada Regional Service Engineer

Louis Francescutti

Service Technician

Ryan Uchacz

Service Technician